Legal

Privacy policy

How MengoSense handles personal information connected with an order or visit.

Last updated: 5 August 2026.

Information we collect

We collect the contact, delivery, account, and order information needed to operate MengoSense, fulfil an order, provide support, prevent fraud, and meet legal or accounting obligations.

How we use information

We use information to process and deliver orders, communicate about orders or support requests, improve the service, and comply with legal obligations. Payment card details are handled by our payment provider and are not stored by Mengo Sense.

When information is shared

We share only the information needed with service providers who help us take payment, deliver goods, host the service, or meet legal obligations. We do not sell personal information.

Retention and security

We retain information for as long as reasonably needed for the purposes above, including tax, accounting, and dispute requirements. We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.

Your choices

You may ask about the personal information we hold about you, request correction where it is inaccurate, or raise a privacy concern by writing to Mengo Sense Sdn Bhd at the registered address below.

Contact

Mengo Sense Sdn Bhd (1687315-M), 39A, Jalan Perdana 6/4, Pandan Perdana, 55300 Kuala Lumpur, Selangor, Malaysia.