Order support

Shipping & returns

Clear delivery terms for wholesale orders within Malaysia.

Delivery within Malaysia

Standard business delivery is RM25 per order. Delivery is free when the item total is RM1,000 or more. The applicable option and final cost are shown at checkout once your delivery address is confirmed.

Order processing

We process wholesale orders after payment authorisation and may contact you where delivery access, stock availability, or a bulk-order requirement needs to be confirmed.

Returns

Please contact Mengo Sense before returning any item. Return requests are assessed against the order, product condition, and applicable law. Do not send goods back without written return instructions.

Registered office

Mengo Sense Sdn Bhd (1687315-M), 39A, Jalan Perdana 6/4, Pandan Perdana, 55300 Kuala Lumpur, Selangor, Malaysia.